Shipping policy

SHIPPING POLICY

Last updated: August 20, 2026

Thank you for shopping at Cookifast. This policy explains how we ship
your order within the United States.

SHIPPING COSTS AND OPTIONS
- Free Standard Shipping - $0.00, on every order, everywhere in the US.
- Express Shipping - $2.99, arrives faster than standard.
- Priority Shipping - $5.99, our fastest option.
You choose your preferred option at checkout. No minimums, no hidden
fees.

WHERE WE SHIP
We currently ship to all 50 U.S. states. We do not ship internationally
at this time.

PROCESSING TIME
Orders are processed and dispatched within 1-3 business days after
your payment is confirmed. Orders placed on weekends or U.S. holidays
are processed the next business day.

DELIVERY TIME
Once dispatched, delivery typically takes:
- Standard Shipping: 7-15 business days
- Express Shipping: 5-10 business days
- Priority Shipping: 4-7 business days
In total, please allow up to 18 business days from the day you place
your order for standard shipping.

Please note: these are estimates, not guarantees. Occasionally carriers
experience delays that are outside of our control (weather, peak
season, logistics disruptions).

ORDER TRACKING
As soon as your order ships, you will receive an email with your
tracking number. Tracking information may take 2-5 days to become
active after you receive it.

WRONG OR INCOMPLETE ADDRESS
Please double-check your shipping address at checkout. If you notice a
mistake, contact us at cookifast@gmail.com as soon as possible - we
can only correct an address before the order has been dispatched. We
are not responsible for orders delivered to an incorrect address
provided by the customer.

LOST OR MISSING PACKAGES
If your tracking shows "delivered" but you have not received your
package, please check with neighbors and your local carrier first, then
contact us within 7 days and we will help you resolve it. If your order
has not arrived within 25 business days of purchase, contact us at
cookifast@gmail.com and we will send a replacement or issue a full
refund.

DAMAGED ON ARRIVAL
If your Cookifast arrives damaged, email us at cookifast@gmail.com
within 48 hours of delivery with a photo of the damage and your order
number, and we will send a replacement at no cost to you.

QUESTIONS?
Contact us any time at cookifast@gmail.com. We reply within 1-2
hours.